Residential Property Management
Residential Property Management service for single family homes (SFRs), individual condo units, and 2 to 4 unit buildings.
One house on one plot of land. We manage Single Family Residence (SFRs) from 800sf to almost 10,000sf.
We manage individual condo and townhouse units (sorry, we don't offer HOA management).
We manage Two-On-a-Lot, houses with ADUs, duplex, triplex, and quadruplex buildings.
About JRealty
When he was an undergrad, Justin began subleasing rooms in 1998 to UCLA students in Westwood. JRealty was created in 2008, and now we provide professional property management services for many properties in Los Angeles and Orange Counties.
Mission Statement
Our mission is to deliver high quality, low risk, and sustainable results for the benefit of landlords. We strive to maintain a high level of satisfaction with all stakeholders.
Our Toolbox
We are members of many industry organizations and stay current on news and legal issues that matter. We use many forms provided by the California Association of Realtors and have access to the MLS and other member features.
We use AppFolio for our financial accounting and reporting requirements. Our clients like the electronic reports and access their to online portal.
Our credit and background checks are provided by CoreLogic Rental Property Solutions which dramatically reduce risk and improve Tenant underwriting and screening.
We use Salesforce enterprise level cloud-based software to help manage sometimes complex maintenance requests among many different stakeholders.
We use DocuSign to help sign important lease agreements and other documents fast and easy. The entire process is available on by smartphone, tablet, or computer.
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How do you screen your Tenants?Our guidance is published here: https://docs.google.com/document/d/e/2PACX-1vTfvtjRkbmm3uDsld5GFClJQQxxEZI29359LifgUQE2Q5dlTkDq55Gs3FSDI_S2OhoaqDMgEG5j5ccg/pub?embedded=true
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How do you show the unit?We show the unit by lockbox, in person by appointment, or open house.
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How long does it take to rent a unit?Most small to midsize units rent in 2 to 4 weeks. A larger house may take longer. Other causes for delay may include: - asking for over-market rent - the property is in less than move in ready condition - other local condition such as on ot next to a busy street or the inside layout.
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Where do you advertise?On the Multiple Listing Service (MLS) which syndicates to Homes.com, Apartments.com, Realtor.com and many other websites. We advertise on Craigslist (top-posted every Mon, Wed, Fri), make custom videos and upload to YouTube, and use a yard or monument sign when applicable. We share our vacancies on social media including YouTube, Facebook, Instagram, and Twitter. Additional sites, including Zillow may be available at additional expense.
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Why does JRealty use Vendors and not Employees for maintenance?We use vendors for our maintenance. We do not have in-house handymen or sister companies. This is a big topic but we believe using vendors is in our client’s best interest. Here are two main reasons why: In-house maintenance staff is a major financial burden (labor, tools, materials) for property management companies and puts pressure on them to recover this expense by either performing unnecessary or excessive maintenance and sometimes even fraud. We have a lot of buying power with many of our vendor relationships. For many of them, JRealty is a major source of their annual income and they are highly encouraged to make sure we are not dissatisfied. Further, even with a JRealty maintenance markup, usually the value to our clients is better than any other option.
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How and when do you make disbursements?Disbursements are direct deposited into one or more owners’ accounts. If payment is due on the 1st of the month, then disbursements are usually around the 6th.
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How do Tenants Pay rent?Tenants can pay rent by: - direct deposit - mail - 24 hr dropbox - pay by phone Learn more here: https://jrealty.org/pay
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How do you handle Tenant security deposits?Tenant Security Deposits are held in a non-interest bearing brokers' trust account. JRealty adheres to federal, state, and local laws regarding the handling and use of security deposits. Tenants forfeit deposits for breaking a lease or causing damage. Should a tenant cause more damage than the security deposit can cover, the account can be sent to a collection agency.
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Is there an owner security deposit?Yes. A small amount of reserve is funded and held in the Broker’s Trust account. It is there to offset the potential cost of maintenance items.
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What bills do you pay for me?JRealty pays and accounts for (at Owner's expense) all expenses including utility bills (if any), trash, water, sewer and/or bills from any other service provider bills. Most landlords pay their mortgage, taxes, and insurance.
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What financial software do you use?We use AppFolio accounting software which gets good reviews from us and our clients. Financial reports (statements) are provided every month in an easy to read and neatly organized manner.
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When and what financial reports will I get?We email financial statements, copies of invoices and receipts, every month. At year-end, we provide you with Form 1099-MISC and year-end summary reports for accounting and tax reporting purposes.
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Can I use my own vendors?If your vendor is licensed and insured the answer is always yes. If not licensed then the answer is it depends on the scope of the job.
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Can JRealty perform a complete turnover of a unit?Yes, we can. We have numerous relationships with handymen and contractors. We work with many painters, plumbers, electricians, HVAC, flooring, and more. The complete turn-over of a unit usually requires a larger proposal and approval process. We solicit multiple bids on larger projects in order to help keep costs at a minimum.